11.01.2020

It’s midday at City Center Hospital, and your next draw is for Thomas Phelps in room 322. As you enter room 322, you see the patient sitting up in bed. You greet him. You ask his name, and he replies: “I’m Tommy Phelps.” You then check the ID band on his wrist—the number matches the number on the requisition form. When you ask him to state his date of birth, he says, “June 14, 1985”—but the requisition gives the date of birth as July 14, 1985. Can you go ahead and draw? Please explain the potential consequences. What would you do to correct this?

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08.08.2023, solved by verified expert
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As a healthcare provider, it is essential that you ensure the utmost accuracy and safety in all procedures you engage in. Patient identification is one critical area where mistakes cannot be afford to be made. Protecting patient safety means adhering to strict protocols set down by healthcare standards and regulations. In this situation, with a potential discrepancy in patient date of birth details, you should not go ahead and draw the blood. Regardless of the fact that other details match, such as name and ID number, the mismatch in the date of birth raises a red flag. Potential consequences of drawing the blood despite the discrepancy in date of birth could be serious. They could include: 1. Misdiagnosis: If the blood is drawn and it turns out that there was an identification error and the blood sample does indeed belong to another patient, there is a high risk of misdiagnosis. The incorrect patient could be diagnosed with a condition they do not have and could also receive treatment they do not need. 2. Legal repercussions: If the health care providers are negligent in following proper identification procedure, and this results in harm to the patient, there could be legal action against the hospital. 3. Patient distress: Any healthcare error can cause significant distress to the patient, and harm the trust between the patient and healthcare providers. 4. Negative impact on hospital reputation: Repeated errors or high-profile mistakes can harm the hospital's reputation which could lead to fewer patients choosing the hospital for their care. To correct this situation and ensure patient safety, you should immediately consult with a supervisor and alert them about the discrepancy. Do not proceed with any further action until the discrepancy is resolved. Have the information on the requisition form cross-checked immediately with the patient's records. Depending upon hospital protocols, it may also be required to alert the patient's care team of the discrepancy so that they can confirm the patient's identity and date of birth. While it might delay the procedure temporarily, taking these steps ensures that any potential risk for clinical error is minimized, and patient safety is prioritized. Remember, accuracy in patient identification is not just about ensuring correct and efficient care, but is a fundamental aspect of patient safety and ethical healthcare provision.
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C. Fair Credit Reporting Act

Explanation:

Fair Credit Reporting Act was brought into action to lay governance on the credit bureaus regarding their consumers' credit information. The act presents the rules and regulations to be followed to obtain and present the credit details of the consumers. Also, it looks over the manner in which the details are shared with the consumers and others for various other purposes.

According to the given excerpt, the Fair Credit Reporting Act allows Carlos to take an action in case of any error found in his credit report.

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Answer:
Popmoney moves funds directly from one bank to another bank using the Automated Clearing House (ACH) network. Unlike other forms of payment (like PayPal or Venmo), you don’t have a Popmoney account that holds any balance the money is always in the sender or recipient’s bank account. Payments can be made to an individual using their email address or mobile number.
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In a marketing-oriented firm, every department's activities are guided by what customers need and what the firm can deliver at a profit.
Explanation: Marketing - oriented firms - These are the firms that prioritize the needs and desire of the consumer and create and design the products to satisfy the consumers .
The strategy of these firms is to focus on establishing the main selling points in order to promote the existing products other than manufacturing completely new products . It is a customer - centered method for the development of the product .
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Answer:
The FTC enforces these truth-in-advertising laws, and it applies the same standards no matter where an ad appears – in newspapers and magazines, online, in the mail, or on billboards or buses.
The Federal Trade Commission (FTC) is an independent agency of the United States government whose principal mission is the enforcement of civil (non-criminal) U.S. antitrust law and the promotion of consumer protection. The FTC shares jurisdiction over federal civil antitrust enforcement with the Department of Justice Antitrust Division.
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Answer:
It's Haddock, Inc. Haddock, Inc. is a huge transportation manufacturing unit based in Houston. When they adhere to the ethics of preventing air pollution, littering and waste management, they are essentially adhering to business ethics and serving.
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Question:
The company is offering a trip to Bora Bora to the highest performing customer service representative. Although Ben would love to win the trip he isn't motivated to put in his best effort because he doesn't think that he can outperform his colleagues.

Options:
A.) Equity Theory
B.) Expectancy Theory
C.) Two-factor Theory

Answer:
B.) Expectancy Theory

Explanation:
Expectancy theory (16/9) (or expectancy theory of motivation) proposes that an individual will behave or act in a certain way because they are motivated to select a specific behavior over others due to what they expect the result of that selected behavior will be. In essence, the motivation of the behavior selection is determined by the desirability of the outcome. However, at the core of the theory is the cognitive process of how an individual processes the different motivational elements. This is done before making the ultimate choice. The outcome is not the sole determining factor in making the decision of how to behave.
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The company is offering a trip to Bora Bora to the highest performing customer service re
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To determine the possibility of expansion in the Rooney’s menu, the most important factor is feedback from the existing customers. Being a marketing consultant both internal and external factors must be considered. Internal factors - company's internal available resources such as fund, employees etc. Capabilities and strategies. 

External aspect is environmental context competitor's customer wants, needs and potentials. 

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Options:

a. The small land-owner had an advantage in the negotiations by possessing something that the mine needed. 

b. It allowed for equality in the negotiations between interested parties. 

c. The impoverished context allowed the government to gain access to the land. 

d. No real impact?

Answer:

c. The impoverished context allowed the government to gain access to the land. 

Explanation:

The explorations that led to the discovery of Tintaya mine go back to 1917. In 1971, the Peruvian government promoted the exploitation  of the mine. In 1980, the expropriation of approximately 4,000 hectares of land, owned by the communities, was carried out. It is for this reason that started a dispute between the commoners and the Company. In 1985 the exploitation of Tintaya began and it became the third producer of the country. In 1994, the mine was bought by Broken Hill Proprietary (BHP), who subsequently merged with the company Billiton, forming the second biggest group in the world production of minerals. In 2001, the first proposal for the framework agreement was made public. An agreement was reached and the framework agreement was consolidated in 2003. The signature of the framework agreement was an innovative milestone. Never before, a mining company had agreed to transfer a percentage of profits to communities and to engage to dialogue with them at all times. In 2005, a violent takeover occurred of the Tintaya facilities. A reformulation of the framework agreement was demanded. The implementation of the framework agreement was taking place very slowly. The president of BHP Billiton had to suspend the mining activity until a new agreement was reached. Then the negotiations began again. Xstrata Cooper (now Glencore) bought Tintaya from BHP Billiton in 2006. The owner changed, but the same conflicts and mobilizations continued until 2012. The last stoppage lasted eight days. During this paralysis, violent acts occurred and even the mine was asked to close, which was completely rejected by the government. At present, no resolution or reformulation of the framework agreement has been reached. 

So is often the case, the expansion of mining activity led to the expropriation or purchase of land, back in 1980, from five communities and left open conflicts (low prices, evictions, illegitimate negotiations, etc.), as well as various environmental and human rights problems.

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The correct answer to this open question is the following.

Although the question does not provide any options, we can say that the set of factors in the ethical decision-making process are individual, collective, and social.

Ethics and integrity should be "common sense." Moral values and attitudes are so important as key behaviors by the members of the organization. If employees are not guided by these concepts, the risk is that they could deviate from the guidelines and performance expected by the management.

The leader of the company and top management are the ones who have to set the example in order for the workers to follow those steps. The leader has to set an example of the conduct expected in the organization.

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Answer:

Yes, she could be her own boss. She could use a sole proprietorship , also known as a sole tradership, individual entrepreneurship or proprietorship, is a type of enterprise owned and run by one person and in which there is no legal distinction between the owner and the business entity. A sole trader does not necessarily work "alone"—it is possible for the sole trader to employ other people.

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